FAQ

Everything people ask before and after signing up.

Grouped by what you are actually trying to work out. If the answer you need is not here, contact us and we will add it.

Getting started

No. You can sign in with any Google account and use the SEO engine, social publishing and the review workspace. If the account also manages Business Profiles, those locations sync automatically once you grant consent.

Creating a workspace and connecting Google takes a few minutes. Importing locations and review history happens on the first sync, and the first SEO audit can run immediately afterwards.

You can create a workspace and connect your accounts without paying. You choose a plan when you are ready to work at volume.

Reviews from connected Google locations import automatically, including history. Reviews from other sources can be added manually so they are tracked in the same queue.

How the AI works

No. Cretorial drafts; a person approves. Review replies, Google posts and social posts all require someone with the right permission to approve before they reach a public channel.

Always. Every draft is editable, and you can regenerate a different version as many times as you like before publishing.

Drafts are generated from the specific review text and rating rather than from a fixed template, so they address what the customer actually said.

Write your own replies and posts. The inbox, scheduling, audits and reporting all work the same way without generating a single draft.

Accounts and access

Yes. Each business gets its own workspace with separate data, members and billing, and you can switch between them without signing out.

No. Team seats are unlimited on every plan.

Roles carry a permission matrix covering every module, so you can let someone draft replies without letting them publish, or view billing without changing it.

Remove their workspace access and everything they could reach goes with it. Because provider connections belong to the workspace, there is no shared password to rotate.

Data and security

Encrypted, and removed entirely when you disconnect a provider. Disconnecting ends the app’s access immediately.

Every state change is written to an append-only audit log with the actor, the action, the affected record, before-and-after values, IP address and timestamp. Anything resembling a credential is redacted first.

Yes. You can disconnect providers at any time and request full deletion of your workspace data from the data deletion page.

Audit logs export to CSV from any filtered view, and scoped API tokens let you pull workspace data into your own systems.

Billing

Yes, at any time. The new plan takes effect immediately and the billing period resets from the change.

Yearly billing is charged as ten months, so you get two months free for committing to the year.

No. There is no onboarding fee, implementation charge or per-seat cost on any plan.

Get in touch. Custom location counts, invoicing arrangements and service-level requirements are handled case by case.

Answered? Start a workspace.

No credit card, no setup fee, and you can connect a single location to try it properly.

Pricing FAQ Privacy Security Data deletion