Privacy Policy
Last Updated: July 13, 2026
Welcome to Cretorial Local SEO (accessible via seo.brandingbrandz.com). We are committed to protecting your privacy and handling your business and personal data securely. This Privacy Policy describes how we collect, use, store, and protect information when you connect your Google Business Profile (formerly Google My Business) account to our dashboard.
1. Information We Collect
When you authenticate and sign in to our service using Google OAuth 2.0, we collect the following types of information:
- Account Details: Your email address, profile name, and profile picture to create and manage your dashboard session.
- Google Business Profile Data: We request standard API scopes (like
business.manage) to access list data of your locations, read reviews, write review replies, and publish local posts. - Meta Social Data: If you connect your Facebook or Instagram channels, we gather follower counts and post metrics for your synced local locations.
2. How We Use Your Information
We use the collected GMB and social account data strictly for the following purposes:
- To show your verified GMB locations in your account dashboard.
- To retrieve and display reviews, sentiment analysis ratings, and review response statuses.
- To publish review replies or schedule posts directly to your Google Maps & Search profile.
- To run AI-driven assistants (using Gemini API) that draft contextual response recommendations for your customer reviews.
3. Data Security and Encryption
Your privacy and data security are our highest priority. We store Google API access and refresh tokens securely in our database. All sensitive OAuth credentials are encrypted at rest using industry-standard **AES-256-CBC encryption**. We **never** request, store, or have access to your Google account password.
4. Data Sharing and Third-Party Disclosure
We do not sell, trade, rent, or share your data with any external third parties for marketing purposes. Information is shared with Google APIs solely to execute user-initiated actions (such as replying to a review or creating a local post). If you use the AI features, review text is sent anonymously to Google's Gemini API to generate draft replies according to standard AI terms of service.
5. User Control and Data Deletion
You maintain full ownership and control over your data:
- Revoking Access: You can disconnect GMB or revoke permissions at any time via your Google Account Settings under "Third-party apps with account access".
- Data Purging: You can request complete deletion of your account and all associated tokens by contacting our support email, and we will purge your record from our database within 24 hours.
6. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at: